> ## Documentation Index
> Fetch the complete documentation index at: https://plain-docs-orca-916-agent-docs-restructure.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Send new emails

> Start a new outbound email to a customer, creating a thread for it.

As well as creating outbound emails in the UI you can also send them with the `sendNewEmail` API. This is useful for proactively reaching out about issues.

<Snippet file="graphql/sdk-note.mdx" />

<Snippet file="graphql/send-email.mdx" />